Support

FAQs

  • How do I choose the right size pet door?
  • Where can I find the dimensions for my PetSafe® pet door?
  • What do the door dimension measurements mean?
  • Where can I get a replacement flap for my door?
  • Big Cat, Small Dog 4 Way Locking Pet Door EU AU NZ
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Our Commitment to Customer Care

Contact Us +1 800-225-5254

Monday - Friday 10.00 - 22:00
Saturday 11:00 - 19.00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.


Warranty Info

To get the most protection out of your warranty, register your product within 30 days.

By registering and keeping your receipt, you will enjoy the product's full warranty, and should you ever need to call our Customer Care Centre, we'll be able to help you faster.