Support

Drinkwell® Hy-Drate™ Filtration System

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FAQs

  • Can I rinse the filter with soap to use it again?
  • Do I need to use a filter with the fountain?
  • How do the filters work?
  • How often should I change the filter?
  • There’s black dirt in the bowl.
  • What are the filters made of?
  • Why do I need to replace the filters?
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