Support

FAQs

  • General training tips
  • What age does my dog need to be before I can start using the remote trainer?
  • How do I fit the collar?
  • Can I use the remote trainer on aggressive dogs or use it to stop a dog from being aggressive?
  • Does the spray need to hit the dog’s nose?
  • Is the spray harmful?
  • Once my pet is trained and has been obeying my commands, will he have to continue to wear the receiver?
  • My collar is not responding to the transmitter.
  • My dog is not responding to the remote trainer.
  • My remote trainer has reduced range.
  • My spray product does not spray anymore.
  • The spray leaks when filling.
  • The spray nozzle is clogged.
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Training

  • Can I use the remote trainer on aggressive dogs or use it to stop a dog from being aggressive?
  • General training tips
  • My dog is not responding to the remote trainer.
  • Once my pet is trained and has been obeying my commands, will he have to continue to wear the receiver?
  • What age does my dog need to be before I can start using the remote trainer?
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Contact Us +1 800-225-5254

Monday - Friday 11.00 - 23:00
Saturday 12:00 - 20.00

Need help with your product?

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Warranty Info

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By registering and keeping your receipt, you will enjoy the product's full warranty, and should you ever need to call our Customer Care Centre, we'll be able to help you faster.