Support

Note: If you have contacted us via email after March 10th, and have not received a reply, we apologise for the inconvenience. We experienced a technical issue last week and may not have received your message. We're sorry for the miss! Please contact us again if you still need assistance.

Self Service

Looking for help with your PetSafe® product? Browse our support topics or search for your problem.

Contact Our Partner

Couldn't find the answer to your question? Give our local partner a call! Our distributors and representatives are fully equipped to help you and provide you with first class support.

Merino Trading Co
+57 3132613102

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Monday to Friday
08:00 - 20:00

Saturday
09:00 - 19:00