Drinkwell® Platinum Pet Fountain

D2-EU-45 view all SKUs



  • Can I rinse the filter with soap to use it again?
  • Do I need to use a filter with the fountain?
  • How do I clean the fountain?
  • How do I get my pets to drink from the fountain?
  • How do the filters work?
  • How often should I change the filter?
  • The adaptor is warm to the touch.
  • The fountain feels slimy.
  • The fountain is leaking.
  • The fountain is too loud.
  • The fountain stopped working.
  • The motor is not working.
  • The water’s not flowing as much as it used to.
  • There’s black dirt in the bowl.
  • Why do I need to replace the filters?
  • How do I set up the fountain?
  • How often should I clean the fountain?
  • What are the benefits of Drinkwell® fountains?
  • What are the filters made of?
  • Which replacement filter should I use?
  • Drinkwell® Pet Fountain TV Commercial
  • Drinkwell® Pet Fountain TV Interviews
  • Drinkwell® Pet Fountains EU AU NZ JP
  • Drinkwell® Platinum Fountain AU NZ
back to top

Our Commitment to Customer Care

Contact Us 00 800 1818 2020

Monday to Friday
09:30 - 18:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.

Warranty Info

To get the most protection out of your warranty, register your product within 30 days.

By registering and keeping your receipt, you will enjoy the product's full warranty, and should you ever need to call our Customer Care Centre, we'll be able to help you faster.