Support

FAQs

  • Will this product work for my dog?
  • Can I attach a lead to the bark control collar?
  • Is the bark control collar safe and humane?
  • I have multiple dogs. Which device is best?
  • I have installed a new battery or charged the components, and the collar does not react.
  • Is it possible for my dog to learn not to bark only when wearing the collar?
  • My dog is not responding to the collar.
  • The collar will not activate.
  • The collar won’t turn on or off when I press the button.
  • Will another dog's bark set off the bark control collar?
  • Will my dog stop barking completely?
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Training

  • Can I attach a lead to the bark control collar?
  • How do I test the collar to make sure it's working?
  • My dog is not responding to the collar.
  • Will another dog's bark set off the bark control collar?
  • Will my dog stop barking completely?
  • Will this product work for my dog?
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Our Commitment to Customer Care

Contact Us 0800 1818 2020

Monday to Friday
10:30 - 19:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.