Support

FAQs

  • I found a lost pet with one of your collars on. Is there a way to locate the owner?
  • Can I attach a lead to the bark control collar?
  • Can the receiver collar be placed on my pet’s present collar?
  • How old should my pet be before I start training?
  • Where do I put my boundary flags?
  • Will static stimulation harm my pet?
  • Do I have to bury the wire? If so, how deep?
  • Can I use more than one receiver collar on the system?
  • How do I run the wire over my driveway?
  • I have a break in my wire. How do I find it?
  • How long will it take me to install an in-ground fence?
  • What is the double loop layout and why do I need to do it?
  • How much wire do I need for an In-Ground Fence™ System?
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Contact Us 1800 814 302 (Republic of Ireland)
0800 046 1414 (Northern Ireland)

Monday to Friday
08:30 - 17:00

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Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.