Warranty Information

Warranty Details

This Product has a 1-year warranty from the original date of purchase against faulty materials or workmanship (the “Warranty”). This Warranty is for the benefit of the original retail consumer purchaser only, cannot be assigned to any third party, and shall not be enforceable by any party other than the original retail consumer purchaser.

This Product will (at the discretion of Radio Systems® Corporation) be replaced (in whole or in part) with new or refurbished parts free of charge for 1 year from the original date of purchase; providing always that the following conditions are satisfied:

  1. Fitting and installation instructions have been followed correctly in accordance with the Operating Guide.
  2. This Product has been used only for the purpose for which it is intended and in accordance with the Operating Guide.
  3. This Product has not been misused or handled carelessly.
  4. This Product has been purchased by the user for domestic use and not used for hire purposes.
  5. Repairs have not been attempted.

This Warranty applies to all goods purchased from an authorised retailer of Radio Systems® Corporation Japan office within Japan except for consumables including, but not limited to, batteries and sprays.

Please note that it is essential that the letter of claim reaches the relevant Customer Care center address by the last day of this Warranty at the latest. Late claims will not be considered.

This Warranty does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage including but not limited to accidental damage, misuse, or alteration during the claim replacement. To the fullest extent permissible by law, the purchaser assumes all risks and liabilities from the use of this Product.

Additional written copies of this Warranty can be obtained by writing to the relevant customer care address. Please include a stamped and self-addressed envelope for each copy of the Warranty requested.

This Warranty is governed by the laws of Japan and applies to all Products purchased on or after August 1, 2010.

Returning Your Product Under Warranty

Mail your product, completed warranty card shown below, and receipt as proof of purchase date to this address.

Radio Systems® Corporation
Akasaka TM Bldg.
2-17-55 Akasaka Minato-ku, 107-0052 Tokyo, Japan
Toll Free Phone: 0120-208-278

Warranty Card

Date of purchase  
Product name  
Your address  
Your name  
Your phone number  
Location of purchase  
Reason for warranty return  


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