Our Commitment to Customer Care

Contact Us 00 800 18 18 20 20

Monday - Friday 09:30 - 18:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.

Warranty Info

To get the most protection out of your warranty, register your product within 30 days.

By registering and keeping your receipt, you will enjoy the product's full warranty, and should you ever need to call our Customer Care Centre, we'll be able to help you faster.

Microchip Checker

Petporte Smart Flap® & Passport™ Cat Flap

The Microchip Petporte Smart Flap® and Passport™ Intelligent Cat Flap are designed to read the most common type of microchip - FDX-B (15 digit). Use our Chip Checker to check compatibility.