This policy applies to products purchased directly from PetSafe.net. For purchases made through other online or store retailers, please contact the retailer directly for their specific return policy.
If you're having trouble with your item and are considering returning it to us, please get in touch with our Customer Care team who will be happy to help you and answer any of your questions.
PetSafe® brand is committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. If you have a faulty product check that it's still within its warranty period and follow the claims procedure.