Support

STAY & PLAY® Compact Wireless Fence

PIF17-13478 view all SKUs

Downloads

FAQs

  • Where do I place my wireless transmitter?
  • Adjusting the pet area to the desired size on a wireless system.
  • Can I use more than one receiver collar on the system?
  • Can the receiver collar be placed on my pet’s present collar?
  • My pet reacts strongly to the static stimulation and has become fearful.
  • The power and loop lights are off on my transmitter.
  • The receiver is beeping but not providing static stimulation.
  • Reprogramming your wireless containment system
  • Will buildings or landscape features (trees, shrubs, sloped garden, etc.) affect the performance of the wireless system?
  • What types of containment system are available?
  • Will static stimulation harm my pet?
  • Will the containment system keep other pets out of my garden?
  • Which collars are compatible with which systems?
back to top

Training

  • Training your pet to a containment system: Step 1: Flag Recognition
  • Training your pet to a containment system: Step 2: Distraction Phase
  • Training your pet to a containment system: Step 3: Unleashed Supervision & Monitoring
  • Where do I put my boundary flags?
  • How long can my pet wear the receiver collar?
  • How old should my pet be before I start training?
  • Getting the proper fit on the receiver collar.
back to top

Our Commitment to Customer Care

Contact Us PetSafe Chile
569 94892327

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.