85 m Spray Commander™

We do not recommend any of our products be used on aggressive dogs. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.

• Eliminate one misbehaviour or teach one obedience command at a time. If you move too fast with training, your pet may become confused.
• Be consistent. Communicate with your pet using the remote trainer every time he misbehaves.
• Unless you can supervise him, it is recommended that you restrict your pet from situations in which he has a history of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success.
• If your pet reacts to the tones by hiding or acting fearful, redirect his attention to a simple and appropriate behavior, such as the sit command.
• Pets should be at least 6 months old before using the Trainer.
• Only let responsible family members use the Trainer. It is not a toy.
• Other pets in hearing range will be affected by the training tones. Therefore, training sessions should be conducted out of hearing range of other pets.
• Never use the Remote Trainer to correct or eliminate any form of aggressive behaviour. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.

Download this guide or watch this video.

• Be sure that collar and remote are correctly charged and/or have batteries with enough charge.
• Check if the collar and remote are still synchronised, or just as a precaution, follow the procedure anyway. Check your manual for instructions on synchronising for your specific product.
• Remove the battery from the collar and press a button on the remote to give a stimulation. Then reinsert the battery and try again. The system needs to be synchronised for this to work.

• Verify collar is turned on.
• Check batteries or check battery charge of collar and transmitter.
• Check the stimulation on the collar with the test light tool (for collars with static stimulation).
• Ensure proper collar fit. Place the receiver on dog's neck close to the ears. Fit should be snug, allowing 1 finger to fit between the end of the contact point and the dog's neck.
• Make sure the collar is set to the right stimulation level or mode.
• Make sure the transmitter is set to the right stimulation level or mode. Maybe a mode has been chosen for more than 1 dog, while you only have 1 dog/collar synchronised.
• Increase the stimulation level. You can use the Boost button if your system has one.
• Synchronise collar and transmitter if necessary.
• Your dog may have become used to the stimulation. Stop using the collar for a few weeks, or switch to tone mode if your collar has this feature.
• Make sure your dog is within range of the system. Test the system standing very close to your dog, then gradually increase the distance to find the system’s maximum range in that location.
• If your dog is not responding but the collar is working, repeat training steps. Some dogs benefit from an occasional reminder lesson.
• If there was a specific incident when your dog failed to respond to the trainer, consider the situation. Was there a distraction, such as a rabbit running by or a barking dog? You might need to use a higher level of stimulation in these cases, and you can use lower levels when your dog is more relaxed or less distracted.

For collars with static stimulation

• Make sure the contact probes are making skin contact. This is where the static stimulation is delivered.
• Trim your dog's fur where the contact points touch the neck. Do not shave your dog’s fur.
• Purchase long contact points or use the ones included with your system if applicable.

For collars with spray stimulation

Make sure there is enough spray in the collar.

Typical range is 65-75% of the maximum range due to terrain, weather, buildings, cables, hills/valleys, power lines, etc. If you are in a high-influence area, for example near big radio-emitters or high-power-lines, this can reduce greatly the range. The same can happen if you are on the top of a hill while your dog is in the valley, or vice versa.

If you are experiencing less than 50% range or if these environmental factors have been eliminated:

• Try your trainer in a different area.
• Replace the batteries, or if they are rechargeable, ensure the collar and transmitter are charged.
• Ensure the remote transmitter and the collar are correctly synchronised.
• If your remote has an antenna that can be screwed on, make sure it is tight.

Probably not, but it depends on how well your dog listens to your commands without the collar on. He may need to wear the collar from time to time for reinforcement.

• Be sure that collar and remote are correctly charged and/or have batteries with enough charge.
• Be sure the test light is connected correctly to both prongs.
• Increase the stimulation level by one. On low levels, the light will only glow a bit, so it can be hard to see.

Your pet should be at least 6 months old and be able to recognise basic obedience commands such as ‘sit’ and ‘stay’.

No. The spray is very fine and simply creates a mist in the region of the snout.

The spray is not harmful. The burst of spray distracts or interrupts your dog's pattern of behaviour. Spray is available in citronella scent or unscented refill cans. Some dogs find one scent to be slightly more unpleasant than another and this can make fast training at times or you, as the owner, may have a preference. Regardless of the scent, the spray dissipates quickly and is safe for humans and pets.

• If the collar takes batteries, try replacing the batteries.
• If the collar is rechargeable - ensure the collar is fully charged and is making a good connection with the power cord when charging.
• Verify the collar has been turned on.
• Occasionally, the collar and transmitter need to be synchronised. Check your manual for instructions on synchronising for your specific product.
• If it is still not responding, please contact our Customer Care Centre.

1. Make sure the unit is turned on.
2. Be sure that the collar and remote are correctly charged and/or have batteries with enough charge.
3. Make sure there is enough spray in the collar.
4. If your collar is equipped with a counter (Spray Trainer), check if it needs to be reset.
5. If you have not used the system for a longer period, sometimes the spray can dry in the outlet valve. To resolve this, hold the collar under warm water (max. 35-40 degrees Celsius) for a few minutes. This should make the spray fluid again. Dry thoroughly afterwards.
6. Sometimes air can get trapped in the collar, which will impede the spray to make enough pressure to come out, or the air can be blocking the outlet valve. To remove trapped air:
   • Empty the collar of all spray by pressing down into the spray inlet-valve (where you would normally fill it) with a small screwdriver or old pen. Keep your face away from the spray and watch for the small black washer, as it can sometimes fall out.
   • All of the spray should now come out. Continue to press until empty. It should take 5-15 seconds to release any air blocked inside.
   • Give the collar a couple of taps on a hard surface to mix everything. Press again with a small screwdriver in case there is anything left.
   • Refill the collar. Turn it on and test again.
   • For the SSSCat™ Spray Deterrent Kit: Turn the unit off. Remove the motion detector from the refill can. Turn on the device. Wait 30 seconds. Pass your hand in front of the device. If you hear a click, put the motion detector back in the can. Then if it still won’t work, contact the Customer Care Centre for a replacement.

• Make sure to hold the spray can upright, not at an angle, to create a good seal around spray nozzle.
• Press firmly on the spray can to help create a good seal.
• Make sure the black rubber washer is still in place around the filler-hole in the middle.
• If the unit still leaks, please contact Customer Care.

Gently clean around the spray nozzle with a damp cloth and dry thoroughly.

• Eliminate one misbehaviour or teach one obedience command at a time. If you move too fast with training, your pet may become confused.
• Be consistent. Communicate with your pet using the remote trainer every time he misbehaves.
• Unless you can supervise him, it is recommended that you restrict your pet from situations in which he has a history of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success.
• If your pet reacts to the tones by hiding or acting fearful, redirect his attention to a simple and appropriate behavior, such as the sit command.
• Pets should be at least 6 months old before using the Trainer.
• Only let responsible family members use the Trainer. It is not a toy.
• Other pets in hearing range will be affected by the training tones. Therefore, training sessions should be conducted out of hearing range of other pets.
• Never use the Remote Trainer to correct or eliminate any form of aggressive behaviour. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.

Download this guide or watch this video.

No. The spray is very fine and simply creates a mist in the region of the snout.