The static stimulation is safe and harmless. It is effective enough to get your pet’s attention.Close
This very rare incident occurs when the collar is worn longer than designed. We recommend it not be worn more than 12 hours per day. Please discontinue using the collar until the affected area has healed and consult a veterinarian if necessary. This situation is not limited to static stimulation collars; it can happen with any collar your pet wears for too long.Close
00 800 1818 2020
Monday to Friday
11:30 - 20:00
Need help with your product?
Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.