Static - Support

Yes. The bark control collar is designed to get your dog's attention and interrupt their barking pattern, not to punish him or her. It is a device that helps you communicate to your dog when it is not okay to bark. However, the initial static stimulation may startle your dog. Please read and follow the operating instructions for your collar.

No. A lead can result in putting more pressure on receiver and pulling too tightly against your pet's neck. Attach a lead to a separate, non-metallic collar, making sure the extra collar does not put pressure on the contact points.

• Rub the contact points on a rough surface.
• If the red light flashes, the correction is activating and the collar is working.
• If the collar doesn't activate, run the contact points more quickly on a rougher surface.
• If the collar is still not activating, your collar may have a more complex issue. Contact our Customer Care Centre.