When installing an in-ground fence system, lay out the boundary wire around your property. Use your proposed boundary and test the system BEFORE burying the wire or attaching it to an existing fence. This will give you freedom to adjust your wire layout should you need to.
If you must cross underground utilities or buried cables with the boundary wire, do so at a 90-degree angle (perpendicularly). If you have a neighbour with a containment system, keep the boundary wires of your systems at least 1.5 metres apart. It may help to talk to your neighbour about the location of their boundary wire in their garden. If separating the wire by at least 1.5 metres from a neighbouring containment systems wire does not reduce the inconsistent signal, contact our Customer Care Centre.
To twist the boundary wire
Twisting the boundary wire cancels the signal and allows your pet to cross over that area without receiving a static stimulation. When twisting wire, you must be twisting wire that completes the radio signal circuit. This means, there is a wire leading from the transmitter and the wire goes around your garden and returns to the transmitter. You must be twisting portions of the leading and returning wires together in order to cancel the signal in that area. Plastic or metal piping will not cancel the signal. Twist the boundary wire 30 times per metre to cancel the signal.
To splice or repair the boundary wire
If you need additional boundary wire to expand your wire loop, you will need to splice the wires together. Since wire breaks tend to occur at splices, it is helpful to note the locations of all splices for future reference. We also recommend that you create waterproof splices using gel-filled splicing caps. These are available for purchase online or by contacting our Customer Care Centre. They are also included in current in-ground containment systems.
To create a splice or repair wire
Strip approximately 1 cm of insulation off the ends of the boundary wires to be spliced. Make sure the copper boundary wire is not corroded. If the boundary wire is corroded, cut it back to expose clean copper wire.
Insert the stripped ends into the wire nut and twist the wire nut around the wires. Pull on the wires to make sure you have a strong splice connection. If you do not have gel-filled caps, apply waterproofing compound such as silicone sealant (caulk) in and around the wire nut or wrap the wires and the wire nuts with electrical tape to prevent moisture from corroding the copper.
Make sure your splice is secure. If your splice pulls loose, the entire system will fail.