Simply Clean™ Continuous Self-Cleaning Litter Box System

FAQs

• Do I need to purchase a special brand of cat litter for Simply Clean?

  No. Any commercially available premium clumping,  scoopable cat litter will work in the Simply Clean Litter Box System.

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• Do I need to purchase special waste container bags for the Simply Clean?

  No. The Simply Clean® Litter Box Waste Receptacle is designed to hold a standard recycled plastic shopping bag like those found in a supermarket. This makes using the Simply Clean® Litter Box System one of the most economical and environmentally safe systems on the market. You can also use small trash bags, recycle the same bag after it fills up, or not use a bag at all. If you don’t use a bag, you might have to wash the waste receptacle occasionally.

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• How many cats can use the Simply Clean?

  We recommend one box for two cats.

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• How often do I need to change the recycled bag for the Simply Clean?

  Depending on the level of use and how many cats, we recommend you remove the recycled plastic shopping bag when nearly full or every other day to control odor build-up and bacterial growth. You can also add some fresh litter to the bottom of a fresh bag to reduce odor.

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• How old does my kitten need to be before using the Simply Clean?

  We recommend that your kitten be at least 6 months old and able to use a traditional litter box before using this litter box.

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• Is the Simply Clean loud or disruptive and will the continuous movement scare my cat?

  No. The Simply Clean Litter Box System has no visibly exposed moving parts and the Litter Bowl rotates at a rate of one rotation per hour. So, the Simply Clean Litter Box System is a quiet system that will not scare or startle your pet.

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• My Simply Clean makes a grinding noise when the bowl rotates.

  The unit comes apart so that you can clean out any stray litter. To do this, remove the cover from the conveyor portion of the little system. It should lift off easily. There are two screws the secure the unit, loosen the screws. Raise the conveyor system. Remove the bowl from the base of the unit and thoroughly clean the bowl and the base of the unit.

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• My Simply Clean seems to be clicking or making unusual sounds.

  Try removing the litter guard around the bowl to see if that makes the noise stop.

  If your litter system is making a grinding sound, it may be caused by stray litter getting in between the bowl and the base of the unit. If waste is breaking up into small pieces and falling through the conveyor, this can happen if you are using non-clumping, scoopable littler or the litter is not filled up to the fill line. Using clumping, scoopable litter and having enough litter in the bowl is critical to the optimal functionality of the Simply Clean.

  If your system is making a clicking sound, or is making a sound that is unusual but not a grinding, the unit most likely needs to be replaced.

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• The litter is gathering at the base of the Simply Clean conveyor.

  This can happen occasionally. Use a scooper to redistribute litter and remove the excess litter from the bowl. Reference the fill line in the bowl and ensure that the bowl doesn't contain too much litter.

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• The Simply Clean green indicator light is not on.

  The green indicator light can turn off if the conveyor lid or waste receptacle are not fully in place. This is a safety feature that is designed to protect you, your pets, your family, and the actual unit. To resolve this issue, make sure the conveyor cover and waste receptacle are correctly installed.

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• Waste is breaking up into small pieces and falling through the Simply Clean conveyor.

  This can happen if you are using non-clumping, scoopable littler or the litter is not filled up to the fill line. Using clumping, scoopable litter and having enough litter in the bowl is critical to the optimal functionality of the Simply Clean. You might also need to replace the litter in the bowl with fresh litter.

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• Will my cat fit in the Simply Clean?

  We recommend this litterbox for cats under 25 pounds. Larger breeds like the Maine Coon or Norwegian Forest Cat may have trouble using the box comfortably. Because the bowl is circular, it might not look like your cat has enough room to do her business, but we've found that most cats under 25 pounds have no trouble using the Simply Clean.

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• Will the Simply Clean use more litter than my traditional litter box?

  No. Simply Clean uses less litter than most traditional litter boxes. With traditional litter boxes you would need to scoop and refill litter every day, but with the Simply Clean, you only have to scoop occasionally and refill as needed.

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