Support

FAQs

  • Can I use the remote trainer on aggressive dogs or use it to stop a dog from being aggressive?
  • General training tips
  • How do I train my dog?
  • I have installed a new battery or charged the components, and the collar does not work.
  • My dog is not responding to the remote trainer.
  • My remote trainer has reduced range.
  • Once my pet is trained and has been obeying my commands, will he have to continue to wear the receiver?
  • The test light does not come on when I press a button on the remote.
  • What age does my dog need to be before I can start using the remote trainer?
  • Does the spray need to hit the dog’s nose?
  • Is the spray harmful?
  • My collar is not responding to the transmitter.
  • My spray product does not spray anymore.
  • The spray leaks when filling.
  • The spray nozzle is clogged.
back to top

Training

  • General training tips
  • How do I train my dog?
  • Does the spray need to hit the dog’s nose?
back to top

Our Commitment to Customer Care

Contact Us PetSafe Chile
569 94892327

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.