Support

ScatMat® Automatic Indoor Pet Training Mat

SKM-C412 view all SKUs

Downloads

FAQs

  • Can I use the ScatMat outside?
  • How can I see how many times my pet has tried crossing the Scat Mat?
  • How do I test my ScatMat?
  • How far apart are the wires in the ScatMat?
  • I would like a larger mat.
back to top

Installation & Setup

  • Setting up the ScatMat
back to top

Training

  • My pet is not responding to the ScatMat
  • How can I see how many times my pet has tried crossing the Scat Mat?
back to top

Troubleshooting

  • My ScatMat is sparking
  • My Scat Mat triggers constantly with no activity on the mat
  • My pet is not responding to the ScatMat
  • The LED light blinks intermittently.
  • Setting up the ScatMat
  • The LED light does not light up.
  • The indicator light does not flash more than six times.
  • There is no static on my mat.
back to top

Our Commitment to Customer Care

Contact Us Sigma Imports
506 22017142

Monday to Friday
07:00 - 19:00

Saturday
08:00 - 16:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.