Support

FAQs

  • General training tips
  • What age does my dog need to be before I can start using the remote trainer?
  • How do I fit the collar?
  • Can I use the remote trainer on aggressive dogs or use it to stop a dog from being aggressive?
  • Does the spray need to hit the dog’s nose?
  • Is the spray harmful?
  • Once my pet is trained and has been obeying my commands, will he have to continue to wear the receiver?
  • My collar is not responding to the transmitter.
  • My dog is not responding to the remote trainer.
  • My remote trainer has reduced range.
  • My spray product does not spray anymore.
  • The spray leaks when filling.
  • The spray nozzle is clogged.
back to top

Training

  • Can I use the remote trainer on aggressive dogs or use it to stop a dog from being aggressive?
  • General training tips
  • My dog is not responding to the remote trainer.
  • Once my pet is trained and has been obeying my commands, will he have to continue to wear the receiver?
  • What age does my dog need to be before I can start using the remote trainer?
back to top

Our Commitment to Customer Care

Contact Us +44 (0) 118 963 9924

Monday to Friday
08:30 - 17:00 GMT

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.