Support

FAQs

  • I found a lost pet with one of your collars on. Is there a way to locate the owner?
  • Can I attach a lead to the bark control collar?
  • Can the receiver collar be placed on my pet’s present collar?
  • Fitting the receiver collar on your pet
  • How long can my pet wear the receiver collar?
  • How old should my pet be before I start training?
  • My pet reacts strongly to the static stimulation and has become fearful.
  • Where do I put my boundary flags?
  • Will static stimulation harm my pet?
  • Will the containment system keep other pets out of my garden?
  • How much wire do I need for an In-Ground Fence™ System?
  • I have a break in my wire. How do I find it?
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Training

  • How old should my pet be before I start training?
  • Training your pet to a containment system: Step 1: Flag Recognition
  • Training your pet to a containment system: Step 2: Distraction Phase
  • Training your pet to a containment system: Step 3: Unleashed Supervision & Monitoring
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Troubleshooting

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Our Commitment to Customer Care

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