Support

FAQs

  • Can I use the remote trainer on aggressive dogs or use it to stop a dog from being aggressive?
  • Finding the best stimulation level
  • General training tips
  • How do I train my dog?
  • I have installed a new battery or charged the components, and the collar does not work.
  • My dog is not responding to the remote trainer.
  • My remote trainer has reduced range.
  • Once my pet is trained and has been obeying my commands, will he have to continue to wear the receiver?
  • The test light does not come on when I press a button on the remote.
  • What age does my dog need to be before I can start using the remote trainer?
  • How do I fit the collar?
  • Is the stimulation safe and humane?
  • What do I need to do if my pet’s neck becomes red and irritated?
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Training

  • Finding the best stimulation level
  • General training tips
  • How do I train my dog?
  • My dog is not responding to the remote trainer.
  • What age does my dog need to be before I can start using the remote trainer?
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Contact Us Hallmark S.A.
511 365 5659

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