Eliminate one misbehaviour or teach one obedience command at a time. If you move too fast with training, your pet may become confused.
Be consistent. Communicate with your pet using the remote trainer every time he misbehaves.
Unless you can supervise him, it is recommended that you restrict your pet from situations in which he has a history of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success.
If your pet reacts to the tones by hiding or acting fearful, redirect his attention to a simple and appropriate behavior, such as the sit command.
Pets should be at least 6 months old before using the Trainer.
Only let responsible family members use the Trainer. It is not a toy.
Other pets in hearing range will be affected by the training tones. Therefore, training sessions should be conducted out of hearing range of other pets.
Never use the Remote Trainer to correct or eliminate any form of aggressive behaviour. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.
Once you have correctly placed the receiver collar on your pet (see your manual or read How do I fit the collar?), it is time to find the stimulation level that is best for him. This is called the Recognition Level. At the right recognition level, you will notice only a slight change in your pet's behavior, such as looking around in curiosity, scratching at his collar, or flicking his ears. Follow these steps to find your pet's Recognition Level.
Make sure the collar is delivering static stimulation by using the test light tool. If the test light tool doesn’t light up, see The test light does not come on when I press a button on the remote.
Starting at the lowest level of stimulation, press the stimulation button continuously for 1 to 2 seconds.
If your pet shows no reaction, repeat the stimulation level several times before moving up to the next stimulation level and repeating step 1.
YOUR PET SHOULD NOT VOCALISE OR PANIC WHEN RECEIVING STIMULATION. If this happens, the stimulation level is too high. Go back to a lower stimulation level and repeat the process.
Move up through the stimulation levels until your pet reliably responds to the stimulation but does not vocalize or panic.
If you have tried the highest level of stimulation and your pet continues to show no response, check the fit of the collar or trim your pet’s fur where the contact points touch skin (read more about collar fit). Then go back to step 1 and repeat the process.
If the stimulation is working but your dog is not responding, follow the steps under My dog is not responding to the remote trainer. If after completing all of these steps your dog still does not indicate he is feeling the stimulation, please contact our Customer Care Centre.