Support

FAQs

  • The Pet Fountain seems dirty even after cleaning.
  • The fountain feels slimy.
  • The fountain is leaking.
  • The fountain is too loud.
  • The fountain stopped working.
  • There’s black dirt in the bowl.
  • The water’s not flowing as much as it used to.
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Our Commitment to Customer Care

Contact Us 800-457-3911

Monday to Friday
08:00 - 20:00

Saturday
09:00 - 17:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.