Support

We're here
to help.

From setup and installation to training
and troubleshooting, we’re here to help.

Search Products

For manuals & product support, start typing the name of your product here. You can also browse by category and product below.


Register Product

Register your product so you get the most out of your warranty and so we can assist you better if you call in for phone support.

Training Systems

Need remote training tips? Need fitting advice for your Easy Walk® Harness? Browse articles and videos and FAQs on setup and training here.

Bark Control

For help and advice on training your dog with our range of Bark Control devices, and making sure that they are used effectively browse articles, videos and FAQs here.

Health & Wellness

Caring for your pet couldn’t be easier with our range of Pet Fountains and Feeders. Find out about accessories, and browse  articles and videos here.

Play & Challenge

Pets just want to have fun! Watch our fun videos and access articles and advice on keeping your pet active.

Waste Management

Not sure if a self-cleaning litter box is the right option? Watch our video and see it in action.

Our Commitment to Customer Care

Contact Us 0120-208-278

Monday to Friday
10:00 - 19:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.


Warranty Info

To get the most protection out of your warranty, register your product within 30 days.

By registering and keeping your receipt, you will enjoy the product's full warranty, and should you ever need to call our Customer Care Centre, we'll be able to help you faster.

Batteries, Collars & Accessories


View Accessories

FAQs

Have questions about these products? Wondering if it will work for your dog or what the difference between static and spray is?