Support

FAQs

  • Will this product work for my dog?
  • Can I attach a lead to the bark control collar?
  • I have multiple dogs. Which device is best?
  • I have installed a new battery or charged the components, and the collar does not react.
  • Is it possible for my dog to learn not to bark only when wearing the collar?
  • Is the bark control collar safe and humane?
  • My dog is not responding to the collar.
  • The collar will not activate.
  • The collar won’t turn on or off when I press the button.
  • Will another dog's bark set off the bark control collar?
  • Will my dog stop barking completely?
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Troubleshooting

  • How do I test the collar to make sure it's working?
  • Is the bark control collar safe and humane?
  • Will my dog stop barking completely?
  • Will this product work for my dog?
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Our Commitment to Customer Care

Contact Us Mers Dogs
+55 1 054 8394

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.