It can be very concerning to find a lost pet and most of us want to find the owner as quickly as possible. Unfortunately, at this time, there is not a way to match the collar with the owner. Please contact your local authorities to understand what services are available in your area to help locate the owner.Close
No. A lead can result in putting more pressure on receiver and pulling too tightly against your pet's neck. Attach a lead to a separate, non-metallic collar, making sure the extra collar does not put pressure on the contact points.Close
Yes, the receiver can be place on any non-metallic strap. However, you must be able and willing to “punch” two holes in your pet's current collar so that the contact points can be properly inserted. Do not attach a lead to a collar that has a receiver on it. This can cause additional pressure on your pet’s neck through the contact points in the collar.Close
Pets should be at least 6 months old before you start training them to use a containment system.Close
The flags should go just inside of the boundary zone, or along the wire for in-ground fences. To locate the boundary:
The static stimulation is safe and harmless. It is effective enough to get your pet’s attention.Close
We recommend burying the wire about 2.5 cm deep. The wire needs to be able to send the signal out to the collar.
You can leave the boundary wire above ground or even attach it to an existing fence, but it is not recommended due to the potential for damage to the wire. We do recommend that you bury the wire or place it in a protective casing like a water hose but the system will work with the exposed and wire above ground. The boundary wire is buried so that it is not accidentally tripped over, cut, or damaged. Use care when using a lawn mower or weed trimmer or when digging near the boundary wire to prevent damage. It can be attached to any fence including a metal fence as long as it is galvanised. When attaching the boundary wire to the fence, be careful not to sever the wire.Close
Yes. There is no limit to the number of pets you can contain with the containment system. It’s as simple as purchasing an additional (compatible) receiver collar for each pet. You can purchase additional receiver collars online or contact our Customer Care Centre.
Before making any changes to your system, remove the receiver collar from your existing pet(s). When adding pets to new or existing electronic fence systems, check the boundary limits for each receiver collar separately before using on your pet and adjust the transmitter range as necessary.Close
You have a few options for working with a driveway as a part of your containment system.
If your driveway is concrete, you can place the boundary wire in a convenient expansion joint or create a groove using a circular saw and masonry blade.
If you do not wish to cut your driveway and an expansion joint is not an option, you may want to consider using a double loop layout. You may also want to reconsider your layout and avoid the driveway as part of your containment area.
Gravel or Dirt Driveway
If your drive is gravel or dirt, you can run the boundary wire through a PVC pipe or section of water hose to protect the boundary wire. Then bury the pipe or hose and wire.
This is dependent on the layout you have planned, soil conditions, the tools you are using, amount of wire buried, etc. The majority of the time involved in installing your system is in burying the wire. This is typically considered a weekend project; it can be completed in about a day. It's very helpful to have someone to help you plan, layout and install the system.Close
A double loop is a type of wire layout which gives you the option to establish a boundary when you do not want to contain your whole property, or to allow for a place for your pet to safely cross.
Each In-Ground Fence™ System comes with 152 metres of boundary wire, which is enough to cover most layouts for a 1/3 acre (13 ares) garden. If your garden is larger than 1/3 acre or you want to customise pet-free zones within the containment area, you can purchase additional Boundary Wire & Flag Kits.
Enter your garden size to see how much wire you’ll need to install your fence.
Quick Wire Length Reference Guide
|Area Size||Amount of Wire|
|1/4 acre||126 metres|
|1/3 acre||146 metres|
|1/2 acre||180 metres|
|1 acre||255 metres|
|2 acres||360 metres|
|5 acres||569 metres|
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