Support

FAQs

  • The Pet Fountain seems dirty even after cleaning.
  • The fountain feels slimy.
  • The fountain is leaking.
  • The fountain is too loud.
  • The fountain stopped working.
  • There’s black dirt in the bowl.
  • The water’s not flowing as much as it used to.
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Our Commitment to Customer Care

Contact Us +44 (0) 118 963 9924

Monday to Friday
08:30 - 17:00 GMT

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.