Support

FAQs

  • What are the feeder components?
  • What do the icons and buttons mean?
  • Does the feeder have to use batteries?
  • The 5-Button Navigation is locked or the buttons don't work.
  • The feeder is dispensing extra meals.
  • The feeder is dispensing food too slowly.
  • The feeder isn't dispensing meals at the right time.
  • The feeder isn't dispensing the right meal sizes or any food at all.
  • The hopper or lid is not fitting properly.
  • The LCD screen is displaying Error Screen F01.
  • The LCD screen is displaying Error Screen F02.
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