• How do I clean the fountain?
  • Do I need to use a filter with the fountain?
  • How often should I clean the fountain?
  • What are the filters made of?
  • How do the filters work?
  • How do I get my pets to drink from the fountain?
  • How often should I change the filter?
  • Why do I need to replace the filters?
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Installation & Setup

  • The fountain is leaking.
  • There’s black dirt in the bowl.
  • The fountain feels slimy.
  • The fountain is too loud.
  • The water’s not flowing as much as it used to.
  • The adaptor is warm to the touch.
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Our Commitment to Customer Care

Contact Us 0800 0221 804

Monday to Friday
09:30 - 18:00

Need help with your product?

Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.