We recommend burying the wire about 2.5 cm deep. The wire needs to be able to send the signal out to the collar.
You can leave the boundary wire above ground or even attach it to an existing fence, but it is not recommended due to the potential for damage to the wire. We do recommend that you bury the wire or place it in a protective casing like a water hose but the system will work with the exposed and wire above ground. The boundary wire is buried so that it is not accidentally tripped over, cut, or damaged. Use care when using a lawn mower or weed trimmer or when digging near the boundary wire to prevent damage. It can be attached to any fence including a metal fence as long as it is galvanised. When attaching the boundary wire to the fence, be careful not to sever the wire.Close
Before you begin splicing wire, it will be helpful to you to take note the locations of all splices for future reference. If you ever have a wire break, these most often happen at a splice and it will be helpful to you to be able to find your splices easily if this ever happens.
It will also be helpful to make your splices waterproof. Gel-filled splices are available at most hardware stores and are included in your original containment system. To make a splice:
You have a few options for working with a driveway as a part of your containment system.
If your driveway is concrete, you can place the boundary wire in a convenient expansion joint or create a groove using a circular saw and masonry blade.
If you do not wish to cut your driveway and an expansion joint is not an option, you may want to consider using a double loop layout. You may also want to reconsider your layout and avoid the driveway as part of your containment area.
Gravel or Dirt Driveway
If your drive is gravel or dirt, you can run the boundary wire through a PVC pipe or section of water hose to protect the boundary wire. Then bury the pipe or hose and wire.
This is dependent on the layout you have planned, soil conditions, the tools you are using, amount of wire buried, etc. The majority of the time involved in installing your system is in burying the wire. This is typically considered a weekend project; it can be completed in about a day. It's very helpful to have someone to help you plan, layout and install the system.Close
If the receiver collar is not activating see “My receiver collar is not providing static stimulation.” If the collar is activating:
A double loop is a type of wire layout which gives you the option to establish a boundary when you do not want to contain your whole property, or to allow for a place for your pet to safely cross.
The ideal distance for your boundary is between 1.5 to 3 metres, depending on the available garden distance. The higher the width, the greater the distance between your pet’s safe area and the end of the boundary. Keep this as high as possible, so you will have fewer problems keeping your dog in the garden. Please keep in mind that good training is always needed.Close
Yes. There is no limit to the number of pets you can contain with the containment system. It’s as simple as purchasing an additional (compatible) receiver collar for each pet. You can purchase additional receiver collars online or contact our Customer Care Centre.
Before making any changes to your system, remove the receiver collar from your existing pet(s). When adding pets to new or existing electronic fence systems, check the boundary limits for each receiver collar separately before using on your pet and adjust the transmitter range as necessary.Close
Yes, the receiver can be place on any non-metallic strap. However, you must be able and willing to “punch” two holes in your pet's current collar so that the contact points can be properly inserted. Do not attach a lead to a collar that has a receiver on it. This can cause additional pressure on your pet’s neck through the contact points in the collar.Close
If it is a model with a stimulation level button, press and hold the button down for approximately 20 seconds. For models without this button, take the battery out for about 1 minute or take it to the boundary and activate the collar until it no longer corrects. Make sure that the tab under the battery is lifted, if applicable.Close
Never leave the receiver collar on your pet for more than 12 consecutive hours and remove the receiver collar from your pet when indoors for your pet’s comfort. Millions of pets are comfortable while they wear stainless steel contacts. Here are some important steps for the health and comfort of your pet:
If a rash or sore is found on your pet:
Pets should be at least 6 months old before you start training them to use a containment system.Close
This can happen if the static stimulation level is too high. It is best to start on the lowest level of stimulation and increase the levels gradually. To solve your immediate issue, lower the static stimulation level and reassure your pet and offer praise.
Make sure you are in control of the situation when your pet receives his/her first static stimulations (have him/her on a lead attached to a separate, non-metallic collar) and lead him into the pet area and praise him/her. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play.Close
The flags should go just inside of the boundary zone, or along the wire for in-ground fences. To locate the boundary:
The static stimulation is safe and harmless. It is effective enough to get your pet’s attention.Close
No. Containment systems are only effective on pets who wear the receiver collar. Other animals can still enter your garden.Close
Each In-Ground Fence™ System comes with 152 metres of boundary wire, which is enough to cover most layouts for a 1/3 acre (13 ares) garden. If your garden is larger than 1/3 acre or you want to customise pet-free zones within the containment area, you can purchase additional Boundary Wire & Flag Kits.
Enter your garden size to see how much wire you’ll need to install your fence.
Quick Wire Length Reference Guide
|Area Size||Amount of Wire|
|1/4 acre||126 metres|
|1/3 acre||146 metres|
|1/2 acre||180 metres|
|1 acre||255 metres|
|2 acres||360 metres|
|5 acres||569 metres|
Once you have correctly placed the receiver collar on your pet (see your manual or read How do I fit the collar?), it is time to find the stimulation level that is best for him. This is called the Recognition Level. At the right recognition level, you will notice only a slight change in your pet's behavior, such as looking around in curiosity, scratching at his collar, or flicking his ears. Follow these steps to find your pet's Recognition Level.
We do not recommend any of our products be used on aggressive dogs. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.Close
Your pet should be at least 6 months old and be able to recognise basic obedience commands such as ‘sit’ and ‘stay’.Close
This very rare incident occurs when the collar is worn longer than designed. We recommend it not be worn more than 12 hours per day. Please discontinue using the collar until the affected area has healed and consult a veterinarian if necessary. This situation is not limited to static stimulation collars; it can happen with any collar your pet wears for too long.Close
00 800 1818 2020
Monday to Friday
09:30 - 18:00
Need help with your product?
Customer service is at the heart of everything we do. We’re committed to giving you expert advice to ensure you always receive the very best.